Password change/reset Changing and resetting your password (Microsoft 365) How to change your password (when you know it) Go to https://myaccount.microsoft.com Sign in with your work email and current password. Select Password → Change password. Enter your old password, then your new password twice. Click Submit. How to reset your password (when you forgot it) Go to https://passwordreset.microsoftonline.com Enter your work email address Click Next. Choose a verification method: SMS, alternate email or Microsoft Authenticator. Enter the code you received. Create a new password and click Finish.